Thank you for visiting our store.
About the format of our product files: All the audio presentations are mp3 files and the documents and books are pdf files. You download the files upon purchase. There is no physical ship.
If you've recently made a purchase, please allow up to 30 minutes for your "store receipt & download link" email to arrive (be sure to check your spam folder just in case). You may also receive a receipt email from our payment gateway (this email will not include your download link).
If you have any questions about our products or have any problems with any downloads, please email or call us.